ANSWER
Individuals with multiple chronic conditions, such as Cindy, frequently benefit from a personal health record (PHR). A personal health record (PHR) is a secure and easily accessible record of a person’s health information, such as medical history, medications, allergies, test results, and appointments.

Cindy could benefit from a personal health record (PHR) by providing her with a centralized and comprehensive view of her health information. She wouldn’t have to rely on storing her records in a box in her closet or recalling specifics from her various appointments. Furthermore, with a PHR, she could share her health information with all of her providers, resulting in improved communication and care coordination.

Cindy’s patient satisfaction could be improved in various ways if she had a PHR. For starters, she would take a more active role in her health management, which has been shown to improve patient engagement and outcomes. Second, she could have more meaningful conversations with her providers and make more informed decisions about her care if she had a PHR. Having a PHR would likely reduce her frustration and stress due to her providers’ lack of communication.
QUESTION
Read the scenario.

Cindy is a 57-year-old single female who works as a graphic designer. She describes herself as shy and reserved. She weighs 358 lb and is 5′ 8″ tall. She has recently lost her mother and is greatly concerned about improving her own health. She has been diagnosed with the following conditions: type II diabetes, hypertension, and asthma.
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For each condition, she sees a different provider in a different health care institution. However, all of the institutions are affiliated with a large regional health care system. Cindy takes five prescription medications for her conditions and fills them at three different pharmacies, each located near one of her providers. In the past, she has kept her medical records in a box in her closet. She has become frustrated with the lack of communication among her providers and her relationship with them.

Respond to the following question based on this weeks lesson and, if it’s relevant, include your own personal experience

What types of individuals typically have a personal health record (PHR)?
How could a PHR help Cindy better manage her diagnoses?
How do you feel that Cindy’s patient satisfaction could be improved through the use of a PHR?