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(solved) Quality And Safety In Healthcare

(solved) Quality And Safety In Healthcare

Quality And Safety In Healthcare


What is the difference between quality and patient safety?

The federal Agency for Healthcare Research and Quality (AHRQ) defines quality as “doing the right thing at the right time for the right person and getting the best possible result.” The World Health Organization defines patient safety as “preventing errors and adverse effects to patients associated with health care.”

Improving Patient Experience

Improving communication with doctors and nurses, as well as hospital staff responsiveness.

Improving pain management responsiveness.

Providing a sanitary and secure hospital environment.

Provide discharge information that is clear and understandable.

Examine patients’ self-reported experience results from the Hospital Consumer Assessment of Healthcare Providers and Systems Hospital Surveys (HCAHPS) to identify areas where we can improve our care delivery.

Improving Public Health

Using evidence-based practices and ensuring core measure compliance.

Hospital readmissions, mortality rates, and hospital-acquired conditions are all being reduced.

Errors caused by complications are reduced.

Evaluating outcomes for the following matrix that measure the cost of care delivery and the level of care provided:

Stroke inpatient

Thrombolytic embolism of the veins



maternity care

Throughput in the emergency department

Pain management in the outpatient emergency department

Follow-up colonoscopy in the outpatient setting

Saving Money

The cost of readmission is reduced.

Spending on workers’ compensation claims is being reduced.

Employee injuries have been reduced.

Medical malpractice litigation has been reduced.


Employee productivity has increased.

Enhancing Provider Work Life

Identify and prevent provider/staff burnout.

Implementation of team documentation into an electronic health record has been linked to increased staff satisfaction, revenue, and the team’s ability to manage a larger volume of patients. T. Bodenheimer (2014) (DB Reuben, 2014)

Improve employee satisfaction by standardizing workflows.

Quality And Safety In Healthcare

Quality And Safety In Healthcare


Quality And Safety In Healthcare

Address a current problem that your organization is facing utilizing a PDCA methodology as Shortage of Nursing and explain to improve safety and quality in your organization

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