Manage Quality And Identifying Waste

ANSWERS

In health care, waste is defined as any activity that does not add value to patient care. Our patients determine the worth of our services. To help identify waste, the terms value-added and non-value-added are frequently used:

Any work activity that contributes meaningfully to the patient’s care provision (such as a visit with a clinician) or information about that care is referred to as value-added (VA).

NVA refers to any work activity that does not contribute to the patient’s care—in other words, waste. NVA does not imply “not required.” Patients do not value the work required to run a healthcare system. Federal laws, for example, require us to document certain things in the electronic health record. These efforts may not be perceived as valuable by patients, but they are critical to the operation of a healthcare system.

The need for quality and safety improvement initiatives is pervasive in health care. The definition of quality health care is “the extent to which health services for individuals and populations increase the likelihood of desired health outcomes while remaining consistent with current professional knowledge.” According to the Institute of Medicine (IOM) report, To Err Is Human, the majority of medical errors are caused by faulty systems and processes rather than by individuals. Inefficient and variable operations, a changing patient case mix, health insurance, differences in provider education and experience, and various other factors contribute to the complexity of health care. With this in mind, the IOM asserted that today’s healthcare industry operates at a lower level than it can or should. It proposed six healthcare goals: effective, safe, patient-centered, timely, efficient, and equitable. The goals of effectiveness and safety are targeted through process-of-care measures, which assess whether healthcare providers perform processes that have been shown to achieve the desired goals and avoid those processes predisposed to harm. The purposes of measuring health care quality are to determine the effects of health care on desired outcomes and to assess the degree to which health care adheres to processes based on scientific evidence or agreed upon by professional consensus, as well as to be consistent with patient preferences.

Manage Quality And Identifying Waste

QUESTION

Manage Quality And Identifying Waste

Assignment Content

1.     Managing risk and ensuring quality requires skillful resource management. Resource management enables a leader to operate from a position of ability and planning rather than managing reactions to crises. Resource management also lends itself to creative team building and the diffusion of change.

   To prepare for your monthly meeting with your team, you have developed a presentation called Managing Quality and Risk. You would also like to use the time to address increasing stress and rush during transitions with patients and shifts. You have decided to create another section in the presentation called Identifying Waste.

   For this assessment, you will create a Microsoft PowerPoint® presentation incorporating the details of both sections of the assessment. Interpersonal communication skills are integral to presentation of organized ideas and change.

   Create a 14- to 20-slide PowerPoint® presentation that includes the following:
   Part One

   Managing Quality and Risk
   Consider how managing quality often means addressing small issues to prevent them from escalating into ethical, legal, or fiscal risks for the organization. Keep in mind, you are adding to your presentation with the goal of showing your chief nursing officer how you plan to address the topic you select from the list below.

   Select one of the following topics:

   • Mitigating bullying and lateral violence
   • Managing conflict
   • Using power to influence elevations for value and safety
   • Valuing diversity
   • Part two and the most weighted part of the assignment.
     Identifying Waste and Resource Management
     Think about the clinical environment where you work or one in which you previously worked.
     Identify opportunities for waste reduction. Consider the following:
   • Setting: administrative, operational, clinical
   • Efficiency
   • Value to patient
   • Value to quality and safety in nursing practice
   • Develop a plan to carry out your suggestions as a nurse leader on your floor. Consider:
   • Available resources: time, budget, space, industry collateral, personnel
   • Employee engagement
   • Change management principles
   • Team dynamics
   • Communication strategies
   • Suggest process changes to improve the situation as if you are communicating to frontline staff and nurse leaders and explaining your findings.

     Format your PowerPoint® presentation to ensure the slides only contain essential information and as little text as possible. Do not design a slide made up of long bullet points. Include detailed speaker notes for each slide of your presentation. Your speaker notes convey the details you would give if you were presenting.

     Review the Create Speaker Notes page on Microsoft® for more help.

     Submit your assessment that includes part one AND part two in proper APA format.